Audience:

If you are responsible for, or contribute to the design, development, testing or delivery of a product or service, whether physical or online, this course is for you.

What you’ll learn:

• What affects design?
• Requirements and Analysis: Techniques
• Information Design: Techniques
• Interaction Design: Techniques
• Visual Design: Techniques
• Usability Evaluations: Techniques

Included:

Detailed workbook and morning tea

Course summary:

A common problem with the user requirements gathering process is that users will often tell you what they think they want rather than what they actually need. Because users find the traditional requirements elicitation process difficult to understand, they will often sign off requirements even if they don’t understand them or think that functionality may be missing, so as to avoid looking stupid.

This course will arm you with a set of techniques that will ensure you gain maximum insight into user’s thoughts, feelings and actual behaviour. We’ll also teach you when is the most appropriate time to use each technique. This is a highly practical course that will have you using these techniques on your project the very next day.

Contact us about the User Centred Design course