Department of Education, Employment and Workplace Relations - STAR Application
Comparison Page
- The No Disadvantage Test was implemented as an interim measure by the Rudd Government, replacing the Howard Governments Fairness Test
- It is applied to individual and collective workplace agreements
- The test compares the rates of pay, allowances and conditions in the workplace agreement to the award an employee would have been on before the introduction of industrial relations (IR) reform
Brief
- Enable the department to process the No Disadvantage Test more quickly
- Integrate three existing legacy systems, removing the need for manual cross-checking and re-keying data
- Ensure consistency across three sites around Australia
- Conduct a gap analysis with the documented process and actual process
- Design a new streamlined process of lodgement, validation, testing and outcome
- Design an application to guide users through the new process
- Design an intuitive interface with the aim of reducing training overheads
Solution
To meet the brief, Stamford provided:
- Project management
- Stakeholder workshops
- User workshops
- Gap analysis
- Process design
- Interaction design
- Usability testing
- Visual design
- CSS/XHTML coding
Outcome
- A simple, step-by-step process that is easy to understand and navigate
- An intuitive interface that has delighted both client and users is currently being implemented
- An appreciation by the client of the value brought to the design of both the process and the application by Stamford’s user-centred design approach