Usability for Government: improving service delivery

By Di Pierce, 2 September, 2008

Ruth Ellison & Adrian Newton presented to the Local Government WebNetwork Conference 2008 on the topic of improving service delivery via the implementation of usability in Government. This presentation highlights theimportance of usability and user-centred design and provides practicaltips for improving much more than just the look and feel of yourwebsite.

View SlideShare presentation or Upload your own. (tags: shire council)

(0) comments | Posted in Conferences, Design, Usability,