Lisa has responsibility for business development at Stamford. She has been part of the Stamford team since we opened our doors, and has worn many hats including Senior Consultant, Consulting Services Manager and Director. When not at work Lisa fulfils the dual role of domestic goddess and mum to two preschoolers.
We’re happy to welcome two new consultants into the Stamford fold. Chris Gray joins our Melbourne office with a strong background as a UX researcher and strategist gained from working within research and UX agencies for the past seven years.
Our Canberra team has welcomed Terri-Anne Simmonds. Terri-Anne has been responsible for the operation of high profile Departmental and Ministerial websites. She also has a keen interest in social media and how it can be used by business and government to improve communication.
Sky Business News spoke with Stamford GM Craig Kelly yesterday about why Australian business is ignoring m-Commerce. Our research found that 74% of leading Aussie organisations were neglecting mobile users in their web strategy.
Scary figure? We thought so too. We consider this a call to arms for Australian industry to see the potential in m-Commerce and think about how you can incorporate a mobile element into your UX strategy.
Yet another talented UX practitioner has joined the Stamford team! Matt Shanks has joined our ranks this week as our Melbourne office’s newest UX consultant.
Matt joins us from Surface Media where he was the resident UX guy. He’s a smart cookie (as always) and we’re happy to have him join us.
The Australian retail industry is struggling right now, so we were surprised to find that most Aussie retailers were falling behind worldwide trends by ignoring mobile commerce in their digital strategies. We decided to give them a hand with our top ten tips for mobile commerce.
Help people find your stores by including a “get directions from my current location” function. You can take advantage of the mobile nature of a smartphone by integrating your site with a map from Whereis or Google.
Ensure your store phone numbers are formatted to enable customers to tap and call. Many mobile customers will want to immediately talk to someone at their nearest store, so make sure your customers don’t have to copy and paste contact information.
Clearly display the opening hours of the customer’s nearest store. Customers on the go are likely to be looking for the opening hours of their nearest store, so make sure they can find it easily.
It’s already been a week but we’re only just coming down from the UX Australia cloud. The Stamford crew had a great time at the conference, and we’re grateful to have been a sponsor of such a worthwhile event.
Many thanks to Donna Spencer and Steve Baty for organising another stand-out few days of thinking, learning and meeting fellow practitioners! At Stamford, we really value a team-driven collaborative approach to UX design, so it was a great opportunity to put our heads together with other UX professionals from Australia and overseas.
We hope everyone is enjoying their Stamford UX Superhero t-shirt. We think that anyone who works in our field is helping to make the world a nicer place to be, so all UX practitioners deserve some credit for being UX superheroes. Did you get to meet our resident superhero, UXr, while you were there?
We’re looking forward to seeing you all again at next year’s UX Australia!
